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Welcome to ReserveThailand.com. The ReserveThailand.com website is owned and operated by Instant World Booking, which provides services to you subject to the following terms and conditions. If you visit ReserveThailand.com or use its services, you accept these terms and conditions. Please read them carefully. In short:
THIS AGREEMENT is between you, the user of this Site, and ReserveThailand.com. The terms "ReserveThailand.com" and "Instant World Booking" represent the operator of this website, and are used interchangeably throughout this document. This website is offered to you conditioned on your acceptance without modification of the terms and conditions contained herein. Your use of this website constitutes your irrevocable agreement to all such terms and conditions. If you do not read or accept these terms, do not use this website. NO LIABILITY ReserveThailand.com does not represent that the information published on this website is free of error. In using this website you acknowledge that the accommodation details, rates, availability, and all other information relating to travel services published on this website may include inaccuracies or errors. All reservations for travel services on this website and booked through ReserveThailand.com are made with the travel service provider and not with ReserveThailand.com. ReserveThailand.com only facilitates the booking of reservations, which are private contracts between you and the travel service provider. ReserveThailand.com is not a party to the contract between you and the travel service provider and has no responsibility or liability to you in respect of the terms of that contract, or the service provider's ability to fulfill those terms. Prior to making a reservation, you should ensure that you have reviewed the travel service provider's terms and conditions, if any, and that they are acceptable to you. Following confirmation, in the event of unforeseen circumstances, errors, or misrepresentations on the part of the travel service provider that result in their inability to provide the services contracted for, the service provider, not ReserveThailand.com, assumes liability for payments already made, including the deposit and service charge. THE LODGING PROPERTIES AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ARRANGED BY RESERVETHAILAND.COM ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF RESERVETHAILAND.COM OR ITS AFFILIATES. NEITHER RESERVETHAILAND.COM NOR ANY OF ITS OWNERS, DIRECTORS, EMPLOYEES, AFFILIATES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR LOSS OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY INFORMATION, PRODUCTS, SERVICES AND/OR THE MATERIALS OFFERED THROUGH THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, INCOME, PROFIT OR OPPORTUNITY, LOSS OF OR DAMAGE TO PROPERTY, PERSONAL INJURIES, CLAIMS OF THIRD PARTIES, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES, EVEN IF RESERVETHAILAND.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES, OR SUCH LOSS OR DAMAGES WERE REASONABLY FORESEEABLE. UNDER NO CIRCUMSTANCES WILL RESERVETHAILAND.COM'S LIABILITY TO YOU, IF ANY, BE GREATER THAN ALL DEPOSITS AND PAYMENTS MADE BY YOU TO RESERVETHAILAND.COM. The listing of any accommodations or travel services in this website is not and should not be taken as a recommendation from ReserveThailand.com or a representation or guarantee that the accommodations or travel services will be suitable for the user's purpose. All information about accommodations and travel services is provided by independent third parties, and ReserveThailand.com does not undertake to verify the accuracy, completeness, or suitability of such information. There are many situations in which advertised or contracted travel services may be unsuitable for the user, including the financial instability of travel service providers, the ability and willingness of travel service providers to deliver contracted services, the need for travel documentation such as passports and visas, health hazards in the destination country, the level and nature of crime and terrorism at the destination or at the lodging, the need for travel insurance, itinerary changes or changes in level of service, the history of accidents at the destination or at the lodging, restrictions on transportation tickets, and restrictions on payments, method of payment, or refunds. It is the user's sole responsibility to ensure they are educated and aware of all of these risks and their remedies. ReserveThailand.com shall in no way be liable to you in the event that the travel services as described are not available, not capable of bering delivered based on the above-mentioned risks, not suitable for your purpose, or in any way misrepresented in this website. NO UNLAWFUL OR PROHIBITED USE As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. It is strictly forbidden for users of this service to publish or advertise misleading, false, or fraudulent information on this website. AGE AND RESPONSIBILITY You must be of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of using this website. Minors may not use this website or enter into any reservation or booking contract using the services provided by this website. You understand that you are financially responsible for all uses of this website by you and anyone else using your log-in, membership, or personally identifiable information. BOOKING TERMS AND CONDITIONS The following terms and conditions apply when you use this website to reserve travel services. 1. Making a reservation On making a reservation, you shall pay a deposit plus a service charge for confirming your reservation. The deposit and service charge rates are disclosed to you prior to confirming your reservation. You will be responsible to the travel service provider for payment of the balance of the cost of the travel services booked by you and, where applicable, payment of taxes or service fees pursuant to the terms and conditions of trade applied by such travel service provider. Travel service providers may disclose their terms and conditions of payment in the information published on this website, although they are not required to do so. Your reservation is confirmed once your payment with a credit or debit card has been accepted by Instant World Booking, the operator of this website. 2. Booking payment
Your booking payment, consisting of the deposit and service charge you pay at confirmation, is Non-Refundable. 3. Cancellation
Cancellations may be made through this website, or by notifying the travel service provider directly. You agree that in the event that you cancel your reservation, you authorize the travel service provider to charge to your credit or debit card without further reference to you an amount determined by the travel service provider's terms, conditions, and policies applicable to the reservation. While this amount may vary for individual providers, under no circumstances will it exceed the amount due to the travel service provider under the original terms of your reservation agreement. 4. Failure to arrive (No-show)
If you do not cancel your reservation, your failure to arrive (no-show) by the agreed check-in date and/or time will result in the cancellation of your entire reservation. By confirming a reservation with your credit or debit card, you agree that in the event you fail to arrive by your agreed check-in date and/or time, you authorize the travel service provider to charge to your credit or debit card without further reference to you an amount determined by the travel service provider's terms, conditions, and policies applicable to the reservation. Under no circumstances will this amount exceed the amount due to the travel service provider under the original terms of your reservation agreement. 5. Notifications of changes or special circumstances In making a reservation, it shall be your responsibility to disclose to the travel service provider directly any special needs, conditions, or circumstances that may require special facilities to be provided either by yourself or the provider. Any amendments to your reservation must be notified to and agreed with the travel service provider directly. ReserveThailand.com is not responsible for communicating your changes or special circumstances to the travel service provider. 6. After a reservation is confirmed ReserveThailand.com will provide a booking confirmation on behalf of the travel service provider. For online reservations, a confirmation screen indicates that your booking is confirmed, including all details of the reserved service. A confirmation email is also provided. It is your sole responsibility to ensure that any email address you provide is correct, your email system is functional, and that your system will not block or use filtering devices to prevent the delivery of any confirmation email. ReserveThailand.com does not undertake to include or disclose charges for additional services or details of the service fees or taxes charged by the travel service provider, which may or may not be included in the travel service provider's disclosed rate for the reservation. ReserveThailand.com strongly recommends you check and confirm with the travel service provider the precise terms and conditions under which the travel service provider makes the reserved service available to you. The reservation ID number included on the confirmation should be quoted in all communications regarding the reservation. 7. Liability By confirming your reservation, you agree that any liability for losses, damages, additional expenses or any claim whatsoever arising out of or in connection with ReserveThailand.com error or omission, service provider error or omission, changes in availability, accommodation, health, injury, weather, strikes, fraud, service provider closings or discontinuance of service, or any other cause shall be borne by you, unless otherwise agreed between you and the service provider. Under no circumstances shall ReserveThailand.com, its owners or affiliates be held responsible for such losses, expenses, claims, or demands for refunds or compensation. TRAVEL SERVICE PROVIDERS Travel service providers are independent contractors and not agents or employees of ReserveThailand.com or its affiliates. They use this website and its services to advertise their offerings and facilitate reservations with customers. As such, upon initiating use of any ReserveThailand.com service, travel service providers agree to and are subject to these terms and conditions. This includes initiating the use of any automated service provided directly on the internet. Travel service providers authorize ReserveThailand.com to collect payments from customers to confirm reservations on their behalf. When instant booking methods are used, the travel service provider maintains a calendar of availability, and authorizes ReserveThailand.com to confirm reservations without prior notice to the provider. Travel service providers agree to the pricing and commission rates disclosed in the guides and instructions provided to them and published in this website. ReserveThailand.com has various preferred and non-preferred pricing structures, and travel service providers understand that they must remain in full compliance with these terms and conditions to maintain preferred pricing. ReserveThailand.com reserves the right to alter pricing to non-preferred status without notice if all terms and conditions are not met. Reservations confirmed through this website are private contracts between the customer and the service provider, not ReserveThailand.com. Reservations are confirmed once notification has been provided to the travel service provider. Notification includes either an email delivered to the email address provided by the travel service provider, or notification on the secure system provided online by ReserveThailand.com to the travel service provider. This notification is immediate when a customer confirms their booking with a payment. The travel service provider is not required to acknowledge receipt of notification, and failure to do so does not void the confirmation. It is the sole responsibility of the travel service provider to ensure that their email system is functional, that email addresses provided to ReserveThailand.com are correct, and that no emails from ReserveThailand.com or any Instant World Booking website can be blocked by any kind of filtering device. The travel service provider agrees to honor all reservations confirmed through ReserveThailand.com pursuant to these terms and conditions and the terms and conditions of trade applied locally by the provider. In the event of unforeseen circumstances, over-booking, or any other cause that results in their inability to provide the services contracted for at the price disclosed to the customer, the service provider assumes all liability for customer payments already made, including payments made to ReserveThailand.com to confirm the booking. In these circumstances, the travel service provider shall immediately (a) notify ReserveThailand.com and the guest of such inability, (b) find comparable services for their guest at a comparable price and successfully rebook the guest, and (c) deliver a written explanation absolving ReserveThailand.com and affiliates of responsibility for the travel service provider's failure to honor the reservation. Travel service providers maintain information about their accommodations, services, and availability on this website. Accommodations must be in compliance with all local and international laws and regulations, including any registration or licensing requirements. Travel service providers agree that they are solely responsible for maintaining such compliance, and not ReserveThailand.com. Similarly, the information published on this website by travel service providers about their accommodations and rates must also be in compliance with local and international laws and regulations. The accuracy of this information is solely the responsibility of the travel service provider and not ReserveThailand.com. In maintaining the information published on this website, travel service providers must follow the guidelines and instructions published by ReserveThailand.com for this purpose. All guides and instructions provided incorporate these terms and conditions. Failure to follow guidelines, including the display of disallowed marketing, contact, or other information, may result in the termination of a listing. In the event of any change in the travel service provider's accommodation, services, or availability for guests, the travel service provider shall immediately update the information maintained on the ReserveThailand.com system. If a travel service provider is unable to honor reservations or accept guests, they shall immediately notify ReserveThailand.com, remove availability from the ReserveThailand.com system, and suspend use of ReserveThailand.com's services. If an accommodation fails to maintain compliance with local and international laws and regulations, the travel service provider shall immediately suspend use of ReserveThailand.com's services. It is a violation of these terms and conditions to provide misleading, misrepresented, fraudulent, or unlawful information for publishing on this website. ReserveThailand.com reserves the right to terminate any travel service listing without notice at its sole discretion. Under no circumstances will ReserveThailand.com, its owners or affiliates be liable for losses, damages, or third party claims arising out of or in connection with any fraudulent transactions made through this service. Fraudulent transactions include, but are not limited to, reservations with invalid or incorrect information supplied by the customer, unauthorized or disputed credit card charges, or reservations associated with high risk or previously fraudulent transactions. Travel service providers, upon initiating use of any ReserveThailand.com, shall at their expense and ReserveThailand.com's request, hold harmless, indemnify and defend ReserveThailand.com, its owners and affiliates against any third-party claim or action brought against ReserveThailand.com, its owners or affiliates relating or arising out of (i) the operation of, or actions at the travel service provider's property or service location, or acts or omissions of the travel service provider including, without limitation, any third-party claim or action brought against any of them, arising from or relating to the travel service provider's accommodations or services, or (ii) the travel service provider's breach of this agreement. AFFILIATE PROGRAMS AND PAYMENTS Under certain circumstances Instant World Booking enters into arrangements with travel service providers or third party marketing partners (affiliates) to market and sell travel services using technology and services provided by Instant World Booking. These arrangements may be referred to as affiliate programs. As such, upon initiating use of any affiliate program service, users agree to and are subject to these terms and conditions. In these arrangements, commissions and deposits collected from customers are shared with the affiliate based on a pre-determined calculation agreed between Instant World Booking and the affiliate. Payments are made by Instant World Booking to the affiliate using an agreed method and schedule. Payments are made no earlier than the first day of the month following reservation confirmation, or for deposits collected from guests in an amount greater than 30% of the total cost of travel services booked, no earlier than the first day of the month following guest arrival or service date.
Affiliates may terminate affiliate arrangements at any time by providing advance notification to Instant World Booking. If an affiliate terminates or abandons the affiliate program without notification, all payments due to the affiliate are forfeited in their entirety. Instant World Booking reserves the right to terminate any affiliate arrangement without notice at its sole discretion. Instant World Booking provides notification and details of payments due to affiliates on a periodic basis. These payments are based on the pre-determined calculation agreed between Instant World Booking and the affiliate. Under no circumstance will the payment due for a particular reservation exceed the agreed affiliate percentage or calculation or the amount paid by the guest. For cancelled reservations, or for customer failures to arrive (no-shows), Instant World Booking will provide no payment to the affiliate unless an agreement has been established to do so. Instant World Booking may agree to provide a payment to the affiliate for cancellations or no-shows, only if the deposit collected from the guest is greater than 30% of the total cost of travel services booked. In this situation, the payment will be calculated based on the specific cancellation and no-show policy disclosed by Instant World Booking to the guest at the time of reservation confirmation. In the event of any customer dispute or chargeback of a confirmation payment, Instant World Booking reserves the right to withhold payments to the affiliate for the disputed transaction, deduct the disputed amount and any penalties from future payments, or make claims to the affiliate for reimbursement of payments already made. Under no circumstances will Instant World Booking make a payment to any affiliate for any fraudulent transactions, including reservations with invalid or incorrect information supplied by the customer, unauthorized or disputed credit card charges, or reservations associated with high risk or previously fraudulent transactions. Affiliate marketing partners, upon initiating use of any ReserveThailand.com, shall at their expense and ReserveThailand.com's request, hold harmless, indemnify and defend ReserveThailand.com, its owners and affiliates against any third-party claim or action brought against ReserveThailand.com, its owners or affiliates relating or arising out of the affiliate marketing partner's breach of this agreement. COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ReserveThailand.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of ReserveThailand.com and protected by U.S. and international copyright laws. All software used on this site is the property of ReserveThailand.com or its software suppliers and protected by United States and international copyright laws. TRADEMARK "ReserveThailand.com", "Reserve Thailand", and "Instant World Booking" are service marks created and owned by Instant World Booking, and are subject to U.S. and international trademark laws. All other trademarks not owned by ReserveThailand.com or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ReserveThailand.com or its affiliates. LINKS TO THIRD PARTY SITES This website may contain hyperlinks to websites operated by parties other than ReserveThailand.com. Such hyperlinks are provided for your reference only. ReserveThailand.com does not control such websites and is not responsible for their contents. The inclusion of hyperlinks on this website to such other websites does not imply any endorsement of the material on such websites or any association with their operators. INDEMNITY You agree to indemnify and hold ReserveThailand.com, its subsidiaries, affiliates, owners, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the website. DISCLAIMER ALL USE BY YOU OF THIS WEBSITE IS AT YOUR OWN RISK. YOU ASSUME COMPLETE RESPONSIBILITY FOR AND FOR ALL RISK OR LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF OR REFERRING TO OR RELYING ON INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED ON THIS WEBSITE, OR ANY OTHER INFORMATION OBTAINED FROM YOUR USE OF THIS WEBSITE. YOU AGREE THAT RESERVETHAILAND.COM AND THE PROVIDERS OF TELECOMMUNICATIONS AND NETWORK SERVICES TO RESERVETHAILAND.COM WILL NOT BE LIABLE FOR DAMAGES ARISING AFTER YOUR USE OR INABILITY TO USE THIS WEBSITE AND YOU HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT THERETO WHETHER BASED ON CONTRACT, TORT OR OTHER GROUNDS. THIS WEBSITE IS AVAILABLE TO ALL USERS "AS IS". RESERVETHAILAND.COM MAKES NO REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS THAT THIS WEBSITE, OR THE SERVER THAT MAKES IT AVAILABLE, WILL BE FREE FROM DEFECTS, INCLUDING, BUT NOT LIMITED TO VIRUSES OR OTHER HARMFUL ELEMENTS. RESERVETHAILAND.COM ACCEPTS NO LIABILITY FOR ANY INFECTION BY COMPUTER VIRUS, BUG, TAMPERING, UNAUTHORIZED ACCESS, INTERVENTION, ALTERATION OR USE, FRAUD, THEFT, TECHNICAL FAILURE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, OR ANY EVENT OR OCCURRENCE BEYOND ITS CONTROL, WHICH CORRUPTS OR AFFECTS THE ADMINISTRATION, SECURITY, FAIRNESS AND THE INTEGRITY OR PROPER CONDUCT OF ANY ASPECT OF THIS WEBSITE. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED, INCLUDING WITHOUT LIMITATION REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS ABOUT ANY OF THE SERVICES, INFORMATION AND/OR MATERIALS ON THIS WEBSITE, INCLUDING WITHOUT LIMITATION, THEIR ACCURACY, THEIR COMPLETENESS OR THEIR MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. WAIVER ReserveThailand.com's failure to enforce at any time or for any period any one or more of the terms and conditions shall not be a waiver of them or the rights attaching to any of them. SITE POLICIES, MODIFICATION, AND SEVERABILITY ReserveThailand.com reserves the right to make changes to this site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. GENERAL TERMS AND CONDITIONS
This agreement is governed by the laws of the State of New York, USA, and shall not be governed by the United Nations Convention on the International Sale of Goods. You hereby consent to the exclusive jurisdiction of the State of New York in any dispute of any sort that might arise between you and ReserveThailand.com, its owners, or affiliates. You further agree to submit to the exclusive jurisdiction and venue in the state and federal courts located in the State of New York for all disputes, cases and controversies regarding this website, your use of this website, and your relationship with ReserveThailand.com. ReserveThailand.com makes no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where the Content is illegal is prohibited. Those who choose to access this website from other locations do so at their own risk and are responsible for compliance with local laws, including laws regarding the transmission of technical data exported from the United States or the country in which you reside. Use of this site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
ELECTRONIC COMMUNICATIONS When you visit ReserveThailand.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. MESSAGE BOARDS, FORUMS, REVIEWS, and OTHER ONLINE USER INTERACTION
In the event that ReserveThailand.com provides message boards, web logs or blogs, discussion forums, user reviews, or other venues for online user interaction on this website (the "User Areas"), you agree to use the User Areas only for personal purposes in a noncommercial manner. You shall not, without express approval from ReserveThailand.com, distribute or otherwise publish any material containing any solicitation of funds, advertising, or written solicitation for goods and services. You agree that any uploaded materials may be republished without compensation to you or any other person or entity. In addition, you warrant that all moral rights in any uploaded materials have been waived. While ReserveThailand.com does not and cannot review every message or review posted by you or any other user in the User Areas, and although ReserveThailand.com is not responsible for these posts, ReserveThailand.com reserves the right (but not the obligation) to delete, move, or edit messages that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, in violation of these terms, or otherwise unacceptable. ReserveThailand.com does not endorse any information that may be posted on this website through the User Areas.
PRIVACY POLICY ReserveThailand.com's privacy policy is hereby incorporated into and forms part of these terms and conditions. In summary, when you make a reservation for travel accommodations or services, we provide the information you voluntarily submit in the confirmation process to the third party service provider. We never provide any of your personal information, including payment details, to any third party outside of the specific reservation process that you initiate. We will occasionally use your contact information, to inform you of new services, products, and features. You have the right to opt-out of any or all marketing and informational communications from ReserveThailand.com.
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